Support
Whether you are only looking for a solar panels or you want to integrate as much renewable solutions into your life as possible we can help you navigate through this rapidly evolving sector.
You can use our regular contact methods to tell us of your issue during work hours (09:00 – 17:00, Monday – Friday).
Email:
solar@greenteamone.co.uk
heatpumps@greenteamone.co.uk
Phone:
01454 506506
Alternatively, you can fill in the form and create a support ticket in our post-installation support site here. This can be used 24/7. If you submit your ticket outside working hours, we will see it the next weekday morning.
Our Accreditation and Governance
All our installations, procedures and certifications are governed by the Renewable Energy Consumer Code (RECC) and the Microgeneration Certification Scheme (MCS) installer standards. As RECC Members, we have agreed to abide by the high standards set out in the RECC Consumer Code, following the consumer journey from start to finish. This also includes The Deposit and Workmanship Warranty Insurance Scheme Working with MCS defines, maintains and improves the quality of our installations by certifying low-carbon energy technologies – including, solar, battery storage and heat pumps.
